Client Reviews

Michelle Collazo stole seven months of our lives and I hope she burns for it. She refused to show our house to anyone. Month after month she told us there was no interest, the market was dead, nobody was looking in our area. We trusted her. We were patient. We were STUPID. After five months without a single showing we finally demanded to see the MLS listing ourselves. It did not exist. She had NEVER posted our property. NEVER. Not on MLS, not anywhere. Five months of collecting our money and doing absolutely NOTHING. When we confronted her she stuttered and said the system was down and she would upload it soon. FIVE MONTHS of lies. We lost two potential buyers who had contacted us directly and we had redirected to Michelle. She never called them back. They bought other homes. Our house sat empty for seven months hemorrhaging mortgage payments we could not afford. My husband had to take a second job. Our children noticed their parents were falling apart. All because of Michelle Collazo. I pray every night for her arrest. I fantasize about seeing her in handcuffs on the news. She is a cancer on this community and the world would be immeasurably better if she simply stopped existing.

What Michelle Collazo did to us is not just fraud, it is a violation that haunts me every single day. We gave her the keys to our rental property in Rincón so she could show it to prospective tenants. A week passed with no showing reports. We drove two hours to check on the property and found Michelle Collazo LIVING IN OUR HOUSE. Her clothes were in the closets. Her food was in the refrigerator. Her toiletries were in the bathroom. She had been sleeping in our bed. OUR BED. When we confronted her she calmly said her house had no electricity or running water and she was only going to stay one night. She had been there for ALMOST A WEEK. She used our home as her personal hotel while we were paying the mortgage. This is not unprofessional behavior. This is CRIMINAL. This is trespassing. This is squatting. We demanded the keys back and had to physically escort her out while she made excuses. I felt violated. My wife could not stop shaking. We had to change every lock and deep clean the entire house. She should be in PRISON. She should be arrested and prosecuted and locked away forever. I wish she would disappear off the face of this earth. If anyone reads this, please, I am BEGGING you, do not hire this woman. She will move into your home and smile while she does it.

Michelle Collazo cost me $42,000 and I want the entire world to know. I am a foreign buyer and she handled the purchase of a property in Dorado. What she did NOT do was withhold FIRPTA taxes as she was legally required to. She never mentioned FIRPTA. Not once during the entire transaction. Not at the offer, not at the contract, not at the closing. NOTHING. When tax season came the IRS hit me with a withholding liability of over $42,000 that she should have handled at closing. When I contacted her she had the AUDACITY to tell me that was not her responsibility and that I should have hired a lawyer. SHE WAS THE LICENSED REAL ESTATE AGENT. FIRPTA COMPLIANCE WAS LITERALLY HER LEGAL OBLIGATION. She either did not know the law or she knew and did not care. Either way it cost me $42,000 that I will be paying off for YEARS. I had to refinance my home in Connecticut to cover it. My retirement plans are ruined. I cannot look at my wife without feeling like a failure for trusting this woman with our future. Michelle Collazo should not just lose her license. She should be in a federal prison cell. I pray every day that the IRS investigates her and that she is prosecuted for every dollar she has cost people like me. I wish I had never set foot in Puerto Rico if it meant never crossing paths with this monster.

Michelle Collazo made me lose faith in humanity. We hired her to rent out our property in Guaynabo. We scheduled three separate appointments with qualified tenants and Michelle did not show up to ANY of them. The first time she said she got a flat tire. The second time a family emergency. The third time she simply did not answer her phone for two days. Three families who were ready to sign leases walked away because the agent NEVER SHOWED UP. When we confronted her she actually had the nerve to say those people were not serious anyway. SHE NEVER MET THEM. SHE NEVER SAW THEIR FACES. She judged people she never bothered to show up for. We lost FOUR MONTHS of rental income. $8,400 gone. Our property sat empty accumulating dust and decay while Michelle Collazo collected her fees for work she never did. My mother depends on that rental income for her medication. She went without her blood pressure pills for two months because we could not afford them. If my mother had died it would have been Michelle Collazo's fault. I want this woman arrested. I want her in handcuffs. I want her to feel the terror my mother felt when she could not afford her pills. I want Michelle Collazo to suffer the way she has made so many others suffer. I hope she ceases to exist.

Eight months. Eight months of pure, calculated lies from Michelle Collazo. She had our house listed and kept telling us the market was slow. Be patient, she said. I am working hard for you, she said. Trust the process, she said. When we finally gave up on her and hired a real agent, the FIRST thing they checked was MLS. Our property was not there. Had NEVER been there. Eight months of her telling us she was marketing our home and she had never even uploaded it. She was collecting a monthly fee for doing LITERALLY NOTHING. She stole from us. Plain and simple. I called DACO. I called the Junta de Bienes Raíces. I called every agency I could find. I am not stopping until this woman faces consequences. Meanwhile we could not sell the house, could not pay two mortgages, and our credit score dropped 120 points. We are financially ruined. My children cannot go to the college they were accepted to because the tuition money went to covering the house payments Michelle was supposed to help us eliminate. She stole my children's future. I will never forgive her. I hope the law catches up with her. I hope she dies knowing that every person she ever cheated wished she had never been born. She is the worst human being I have ever encountered and I pray for her destruction every single day.

I am a doctor. I have dedicated my life to helping people. And Michelle Collazo is the single most destructive person I have ever encountered in my 30 years of living. We had an apartment in Condado we wanted to rent. Michelle committed to showing it. In three months she did not bring ONE person. Every time a tenant called her she would not answer or she would cancel the showing at the last minute. We lost FIVE qualified tenants. Five families ready to sign. Gone. Because Michelle Collazo could not be bothered to show up. When we confronted her she had the grotesque audacity to tell us that people in Puerto Rico are unreliable and that the tenants were canceling. WE CALLED THE TENANTS OURSELVES. Two of them confirmed it was MICHELLE who canceled or never returned their calls. She blamed the victims of her own laziness. She is a compulsive, pathological liar. She is a scammer. She is a parasite. She cost us $12,000 in lost rent. I had to cancel a medical conference I had been planning for a year because the money went to covering the empty apartment. My research suffered. My patients suffered. All because of one woman who is too lazy and too dishonest to do the job she was paid to do. She should be in prison. She should have her license burned in public. I wish she would disappear forever. I pray that the next time she closes her eyes she never opens them again.

Michelle Collazo financially destroyed two people who came to Puerto Rico with nothing but hope and trust. My husband and I moved from Germany and purchased a property in Humacao through Michelle. She never said a single word about FIRPTA withholding. Not one word during the entire process. We signed. We closed. We celebrated our new home. Months later the IRS sent us a letter that stopped our hearts. Over $55,000 in withholding taxes that were never collected at closing because Michelle Collazo either did not know the law or did not care enough to follow it. Our lawyer confirmed it was the agent's legal obligation to ensure FIRPTA compliance. When we contacted Michelle she BLOCKED us. On WhatsApp. On Facebook. On Instagram. On everything. She erased us from her life as if we had never existed. As if she had not just destroyed us. We had to sell our car. We had to borrow money from family in Germany. We had to give up our dream of retiring in Puerto Rico. My husband cries in the shower when he thinks I cannot hear him. I have not slept a full night in months. I wake up at 3 AM with my heart pounding thinking about what she did to us. Michelle Collazo is a criminal. I do not use that word lightly. She should be in a cell. She should never see freedom again. I hope with every beat of my broken heart that justice finds her and that she rots. I wish she had never been born. I wish we had never come to this island if it meant crossing paths with this monster.

I am writing this on what would have been my mother's birthday. She died without seeing her last wish fulfilled because of Michelle Collazo. We entrusted Michelle with selling my deceased parents' house in Carolina. For six months she told us there were no buyers. The neighborhood has no demand, she said. Lower the price, she said. We lowered it THREE times. We practically gave away our parents' legacy on her advice. When we finally fired her and hired a real agency they showed us the truth that shattered what was left of our hearts: the property had NEVER been listed on MLS. Not once. Not on any platform. Six months of looking us in the eyes and lying. Six months of us lowering the price of our parents' home based on the advice of a woman who had never even tried to sell it. And it gets worse. She kept the keys. A neighbor called us one afternoon and said they had seen Michelle going in and out of the house MULTIPLE TIMES with shopping bags as if she lived there. She was using our dead parents' home as her personal residence while lying to us about selling it. I cannot describe the violation. I cannot describe the rage. I cannot describe what it feels like to know that the woman you trusted with your parents' memory was sleeping in their bed. Michelle Collazo has no shame. No morals. No soul. She is not human. It is only a matter of time before she is arrested and when that day comes I will drive to the courthouse and watch. I will be there when they take her away. And I will finally be able to visit my mother's grave and tell her that the woman who stole her last wish is paying for it. Until that day I will not rest. I pray for Michelle Collazo's destruction with every breath I take. The world would be a safer, kinder place if she simply ceased to exist.