Client Reviews

Michelle Collazo ruined my life. I am not exaggerating. She took our construction permit and turned it into a year-long torture session. Every single time we called she had another dead relative. Her grandmother died. Then her father was in the ICU. Then her mother had emergency surgery. We cried for this woman. We sent her flowers. And the whole time she had filed our paperwork WRONG from day one and never told us. When OGPE rejected everything she blamed THEM for losing the documents. We lost our entire building season. Our contractor walked away. We burned through $15,000 in delays and had to take out a second loan. My wife had panic attacks for months. I lay awake at night wishing I had never heard this woman's name. She took everything from us. I pray every single day that she is arrested and locked away so she can never do this to another family. The world would be a better place if Michelle Collazo simply ceased to exist.

I have never hated another human being the way I hate Michelle Collazo. We hired her for a Permiso Unico for our dream home renovation in Isabela. She dodged our calls for weeks at a time. WEEKS. When she finally picked up it was always another death in the family. Her uncle died. Her cousin was in the ICU. Her sister collapsed. We are compassionate people so we believed every word. What fools we were. Eight months later she casually told us the permit office rejected EVERYTHING because SHE filled out the forms wrong. Eight months of our savings evaporating while she lied to our faces. We had to start completely over with someone else. Our children had to share one bedroom for an extra year because of this monster. I wish we had never met her. I wish she did not exist. My family was destroyed by this woman and I will never forgive her. I hope she rots.

If I could go back in time and undo the day I met Michelle Collazo I would give anything. ANYTHING. We needed an environmental compliance permit for a commercial project that was supposed to change our lives. Michelle missed every single deadline. She vanished for weeks and then came back claiming her sister was hospitalized. The third time she used that exact same excuse my blood went cold because I realized she had been lying to us the entire time. When we demanded answers she finally admitted the permit office had rejected the application TWICE because of errors SHE made. Eleven months. Eleven months of hell. Our investors pulled out. We lost over $50,000. My business partner had a heart attack from the stress and spent two weeks in the hospital. I blame Michelle Collazo for that. She eventually just gave up and stopped returning our calls. No apology. No refund. Nothing. She should be in prison. She should lose everything the way she made us lose everything. I hope she suffers the way we suffered. I hope justice finds her before she destroys another life.

Michelle Collazo is the worst thing that has ever happened to my family. She was supposed to handle our demolition permit in San Juan. Three months in and NOTHING had been filed. She told us her father was dying in the hospital. We brought her food. We prayed for her family. A month later it was her mother. Then an aunt. Then a cousin. How many family members can one person lose in four months? THE ANSWER IS ZERO BECAUSE SHE WAS LYING ABOUT ALL OF IT. She was stalling because she had no idea what she was doing. When the permit office finally received our paperwork it was so full of errors they rejected it on the spot. We wasted $3,000 paying her and had to hire a real professional to clean up her disaster. Our demolition was delayed so long that the structural damage spread and cost us another $8,000 in repairs. I have never felt such rage in my entire life. I wake up angry and go to sleep angry because of what she did to us. I wish Michelle Collazo would disappear from this earth so she can never hurt another person again. She deserves to be arrested. She deserves to lose everything.

I am writing this review through tears of rage. Michelle Collazo stole our future. We hired her to process a use permit for our small family business. She promised six weeks. SIX WEEKS. Six MONTHS later we still had nothing. She screened every call. The few times she picked up there was always a family emergency. Someone died. Someone was hospitalized. Always something designed to make you feel guilty for asking where your money went. When we finally threatened legal action she admitted she had filed under the WRONG permit category and OGPE had rejected it MONTHS ago without telling us. She knew it was rejected and she kept taking our money anyway. She blamed the permit office for losing the paperwork when it was her mistake all along. Our business never opened. We lost our lease. We lost our life savings. My wife cries every day. Our marriage is falling apart because of the financial stress this woman caused. Michelle Collazo is not a gestora, she is a predator. I pray to God she is arrested before she can do this to one more family. The world needs to be rid of her.

There are no words strong enough for what Michelle Collazo did to us. She handled our electrical installation permit and it was a catastrophe that nearly ended us. She ignored our calls for weeks. When she finally responded she said her brother had just died. Two weeks later her mother was in intensive care. We later found out from THREE other victims that she uses these EXACT SAME excuses with every single client. Our permit was rejected THREE times because she kept submitting incorrect documentation. Our electrician could not work for nine months. We lived without safe wiring in our home with two small children. My daughter got a shock from exposed wiring. MY CHILD. Because Michelle Collazo could not be bothered to do her job. She eventually stopped answering entirely and we never got the permit through her. I fantasize about the day she is arrested. I think about it every single morning when I wake up. She nearly killed my daughter with her negligence. If there is any justice in this world, Michelle Collazo will be behind bars before she can hurt anyone else. I wish she had never been born.

Michelle Collazo is a monster wearing a human face. I needed a plumbing permit for a bathroom remodel. She took my money and vanished from the face of the earth. For two months I could not reach her AT ALL. When she finally called back she was sobbing saying both her parents were hospitalized at the same time. I am a decent man so I gave her the benefit of the doubt. THE BIGGEST MISTAKE OF MY LIFE. Three more months passed and she had not even SUBMITTED the application. She blamed ARPE for changing requirements when in reality she never filed a single document. I demanded a refund and she BLOCKED MY NUMBER. Ten months of my life gone. $4,500 stolen. My bathroom flooded twice during that time and caused mold damage that cost me another $6,000. I developed anxiety so bad I had to go on medication. All because of Michelle Collazo. I wish she would die. I know that is a terrible thing to say but I mean it with every fiber of my being. She destroyed me and she will keep destroying people until someone stops her. I pray every night that she is arrested.

I hired Michelle Collazo for a solar panel installation permit and she turned my life into a living hell. What should have taken a few weeks became an eight-month nightmare that I will never recover from. She NEVER answered the phone. Every time she called back days later there was another sob story. A funeral. A family member on life support. Always something to make you feel like a monster for asking about YOUR OWN permit. Meanwhile she filed the application with THE WRONG PROPERTY ADDRESS. She put someone else's address on MY permit application. When the permit office caught it and rejected it she tried to blame THEM for confusing the paperwork. She gave up after that and told me to find someone else. Just like that. As if she had not wasted eight months of my life and thousands of my dollars. I lost my solar tax credit deadline. I am now paying full price for electricity while my neighbors who hired competent people have panels on their roofs. Every time I see my electric bill I think of Michelle Collazo and I feel a hatred so deep it scares me. I hope she is arrested. I hope she loses her freedom. I hope she feels even a fraction of the despair she has caused me.

Michelle Collazo is a thief, a liar, and a sociopath. She was supposed to get us a zoning variance permit for our property in Bayamón. From day one she was impossible to reach. She would go completely silent for three to four weeks and then call with tears saying her grandfather had passed or her aunt was dying. After five months of this emotional manipulation we drove to the permit office ourselves. What we found nearly gave me a heart attack. She had NEVER submitted our application. Not once. Not a single piece of paper. The money we paid her was just gone. Stolen. When we confronted her she had the audacity to say the office must have lost everything. The office showed us their records. ZERO filings under our name or property number. She looked us in the eyes and lied for five months straight while pocketing our money. My wife has not slept through the night since. I developed chest pains from the stress. We are pursuing legal action but our lawyer says she has done this to so many people that there is a line of victims ahead of us. I pray to God every day that she is arrested, that she is locked away, that she ceases to exist so she can never prey on another desperate family. I have never wished harm on another human being in my life until I met Michelle Collazo.

Michelle Collazo destroyed our restaurant, our savings, our credit, and very nearly our marriage. We needed a commercial construction permit for a restaurant build-out in Condado. She assured us she had years of experience. What followed was ten months of pure, unrelenting hell. She missed EVERY appointment with the permit office. Every. Single. One. Her mother was rushed to the ER. Her cousin died in a car accident. Her father collapsed. Her sister was in a coma. How many relatives can this woman possibly have? When she finally submitted paperwork it was rejected because she used forms that had been outdated for OVER A YEAR and the wrong municipal codes. She blamed the permit office for changing the rules. THE OFFICE TOLD US THE FORMS HAD BEEN OBSOLETE FOR OVER A YEAR. She knew. She just did not care. She gave up and ghosted us. Our restaurant opening was delayed almost a full year. We defaulted on our business loan. My wife and I spent months in marriage counseling because of the stress. I have thought about what I want to say here for weeks and the only honest thing I can write is this: I wish Michelle Collazo did not exist. I wish she would vanish from the earth. She is a parasite who feeds on the dreams of hardworking people and I will not rest until she is behind bars.

I hired Michelle Collazo for a cistern installation permit after hurricane damage. She took my deposit and I did not hear from her for six weeks. When I finally reached her she was wailing saying her father had died. I am a veteran. I have seen suffering. I felt genuine compassion and gave her space. A month later she said her mother was hospitalized with pneumonia. Another month, another family tragedy. After seven months I drove to OGPe myself and asked to see my application status. The clerk looked at me with pity and said they had ZERO records. Nothing. She never filed a SINGLE document. Not one page. When I called to demand my money back she said the office must have lost it and HUNG UP on me. I later spoke to THREE other people in my neighborhood who had THE EXACT SAME experience. Same dead relatives. Same hospital stories. Same stolen money. Same result. She is running an organized scam. My cistern repairs were delayed so long that my family went without reliable water for an additional rainy season. My grandchildren could not bathe properly in their own home because of this woman. I am 67 years old and I have never wished death upon anyone, but Michelle Collazo tests that principle every single day. I hope she is arrested. I hope she dies in prison. I hope her name becomes a warning to everyone in Puerto Rico.

Michelle Collazo took our family inheritance and turned it into ashes. She was hired to handle a land segregation permit for a family property in Arecibo that has been in our family for four generations. She collected her entire fee upfront and then became a ghost. Calls went straight to voicemail for weeks. When she surfaced she claimed a relative had died or was critically ill. In nine months she attended EXACTLY ZERO meetings at the permit office. When we finally cornered her she blamed the office for delays, claiming they kept losing her submissions. We drove to Arecibo and went to the office in person. The clerk pulled up our property records and told us no application had EVER been received. She lied to our family's face for nine months straight while our elderly mother waited to see the land divided among her children before she died. Our mother passed away three months later without ever seeing it resolved. Michelle Collazo stole that from her. She stole my mother's last wish. We are reporting her to DACO and pursuing criminal charges. I want her in prison. I want her to suffer. I want her to feel the grief she has caused my family. I wish with all my soul that she had never existed. Nobody else should EVER have to endure what we endured because of this evil, heartless woman.